Return Policy
30-Day Return Policy!
Shop with a peace of mind! We are so confident that you would love our products, that we will extend our return window to 30 days. We do not want your money if you are unsatisfied! Return your product within 30 days after you received your item and we would be happy to offer you a refund. Refunds are issued within 7-business days of receipt.
For your return to be eligible, your item must be unused and in the same condition that you received it in, with manual, cards and extra replacement blade intact. It must also be in the original packaging. If the condition of the product shipped back to us is not in acceptable condition we reserve the right to not refund or exchange. Customer will bear the charges for the return. To complete your return, we also require a receipt or proof of purchase.
Orders that are placed via marketplaces must be returned back to the marketplace where originally purchased (eBay, Amazon, etc). Orders placed through PetroPowered.co must email us for an RMA. For order return inquiries, please fill out the contact form.
Cancellation Policy
Upon purchase of your order, you will be given up to 24 hours to cancel your order. We will provide you a full refund unconditionally if you cancel your order within 24 hours. However, because we may ship your order the same day, you will have to wait for your parcel to arrive before you can return it to us.
Damaged Goods Policy
Should the item be damaged during transit, send us an email with proof (attached pictures/videos). Proof of the damage in videos / images is required. We will use the videos / images to assess the damage accordingly and provide you with the relevant options available to you. In most cases, we will provide you with a replacement of the damaged good.
Once we receive your item
Once your return has been received and inspected, we will send you an email notification regarding your returned item. We will also notify you of the status of your refund.
If the refund is approved, it will be processed, and a credit will automatically be applied to your credit card or your original method of payment. The processing time might differ, depending on your payment merchant but it should take a couple of days.